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The Lending System Administrator serves as a technology expert for assigned enterprise lending applications to assist business units with development and ongoing support. They promote and facilitate communication and collaboration between and among department and users to maximize efficient and effective use of information technology in pursuit of Credit Union goals and objectives.
The role is responsible for maintaining, testing, and supporting lending systems in support of organizational functions and business processes. This includes gathering data, assisting in system enhancements, and providing troubleshooting support. The position applies communication, analytical, and problem-solving skills to help maximize the benefit of system...
The Deposit Product Manager manages product management and development activities supporting the consumer and small business deposit product portfolios. This role ensures that deposit products reach profitability and growth objectives and serves as a principal point of contract for internal and external relationships.
This position serves as the organization’s subject matter expert for deposit products, owning strategy, lifecycle management, and member experience outcomes across consumer portfolios. The role is a pivotal conduit between Member Experience, Information Technology, Process Excellence/PMO, Lending Systems Administration, Business Banking, and the Lending Product Manager, ensuring best‑practice systems integration and...
The Marketing Communications Specialist will support Frontwave Credit Union’s overall marketing strategy to acquire, retain, and deepen Member relationships by assisting with the development and implementation of effective marketing and communications strategies for the Frontwave Credit Union’s products, services, and organizational initiatives. The role will serve as a marketing liaison and subject matter expert for assigned distribution channels and product lines while partnering with cross functional team members to implement and address specific needs. The Marketing Communications Specialist is responsible for collaborating with marketing team members to support creative and tactical promotional campaign components and identify trends, best...
The Marketing Digital Specialist is a high-impact, creative role responsible for the visual and digital execution of Frontwave Credit Union’s marketing strategy. This position serves as an in-house graphic designer and digital content manager, focused on creating high-quality collateral, engaging social media assets, and seamless website experiences that acquire, retain, and deepen Member relationships. As a digital storyteller, you will bridge the gap between technical execution and creative narrative—crafting compelling visuals and copy that highlight Frontwave’s impact on its Members and the community. This role also provides essential support to the Frontwave Foundation, managing digital content and communication efforts to expand the...
As a Universal Service Representative you are responsible for performing a wide variety of responsibilities related to all teller and USR I functions, including processing deposits, withdrawals, loan payments, new accounts and loans. Balances daily transactions and verifies cash totals. If you enjoy helping people and have experience working in a financial institution, this job is for you!
About Frontwave Credit Union
Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over 1.8 billion...
The Consumer Loan Funding Specialist is esponsible for the preparation of documents, funding, and maintenance of Consumer Loan applications in compliance with applicable Federal, State and NCUA rules and regulations. Maintains loan quality and ensures that loan packages are completely and accurately executed prior to loan funding. These loans may include indirect and direct auto loans, Auto Buying Service loans, as well as other consumer loan types. Will work closely with automobile dealerships, branch staff, and loan call center staff to ensure loans are processed and funded efficiently and within established guidelines.
The Consumer loan processor is responsible for the processing of all Consumer Loan product applications in compliance with applicable rules, regulations, laws and guidelines. Provide members applying for Consumer Loans with detailed guidance on product, pricing and the loan process from application to close. If you have experience in a financial institution processing consumer loan applications, this job may be for you!
About Frontwave Credit Union:
Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and...
The Assistant Branch Manager assists in overseeing the branch experience at one and/or multiple locations. Supports a service and sales culture centered on making members financial dreams come true. Maintains sound operations through compliance to security policies. Coach, mentor, train and lead the branch staff to align with the organization’s core competencies of one team.
The Assistant Branch Manager will spend 50% of their time in their Lobby coaching, deepening member relationships, and providing sales and service techniques. 30% of their time will be dedicated to business development and community efforts outside of the branch. The remaining 20% will be conducting various branch operational duties as outlined...
The Assistant Branch Manager assists in overseeing the branch experience at one and/or multiple locations. Supports a service and sales culture centered on making members financial dreams come true. Maintains sound operations through compliance to security policies. Coach, mentor, train and lead the branch staff to align with the organization’s core competencies of one team.
The Assistant Branch Manager will spend 50% of their time in their Lobby coaching, deepening member relationships, and providing sales and service techniques. 30% of their time will be dedicated to business development and community efforts outside of the branch. The remaining 20% will be conducting various branch operational duties as outlined...
The Business Intelligence Developer is responsible for assisting Business Intelligence (BI) management in creating, maintaining, optimizing, and setting up recovery for Frontwave’s data warehouse. Responds to reporting needs and daily functions, including review of backups, reports, SQL queries, data extracts, and database capacity needs. Supports BI analysis efforts by providing access to data resources. Supports and performs upgrades and updates to systems during off hours to support uninterrupted use during production times.
About Frontwave Credit Union:
Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego,...
The Dealer Relationship Representative will develop, maintain and grow business relationships with dealerships for the Indirect Lending business, which includes automotive, motorcycle, recreational vehicle, marine and solar. Responsible for driving business results by expanding the credit union’s Indirect lending business through effective relationship building. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works pre-developed lead lists to generate business and identify new business partners. Maintain quality service standards set by the organization.
About...
As a Universal Service Representative you are responsible for performing a wide variety of responsibilities related to all teller and USR I functions, including processing deposits, withdrawals, loan payments, new accounts and loans. Balances daily transactions and verifies cash totals. If you enjoy helping people and have experience working in a financial institution, this job is for you!
About Frontwave Credit Union
Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over 1.8 billion...
The Digital Banking Product Manager will possess an ability to build strong relationships with colleagues and vendors to inspire efficiency, communication, teamwork, and collaboration. This role is responsible for the monitoring and reporting of Online & Mobile banking efforts, collaborating with multiple internal and external resources, contributing to Online & Mobile banking strategy, and being the department’s subject matter expert in all facets of Online & Mobile banking. You will oversee the ongoing development, maintenance, and evolution of the credit union’s Online & Mobile banking products and services, as well as play a critical role in shaping the future of our online & Mobile banking offerings, driving Member engagement,...
The Home Loan Consultant “HLC” is responsible for helping Frontwave Credit Union members achieve their mortgage financing goals by soliciting and originating mortgage loans in accordance with all Federal, State and Frontwave Credit Union “Frontwave Credit Union” guidelines. Provide the highest level of member service in all interactions with members, referral partners, and Frontwave Credit Union employees by maintaining thorough knowledge of lending programs, products, policies, and guidelines and gathers any needed documentation. Responds to member inquiries and referrals that are generated by Frontwave Credit Union business channels. If you enjoy mortgage loan origination and working closely with staff while engaging Frontwave Credit...
As a Member Solution Call Center Agent, you will be responsible for promoting and providing a full range of financial products and services, advising and assisting members with accounts, loans inquiries via telephone. If you enjoy helping people and have experience working in a call center environment, this job may be for you!
About Frontwave Credit Union
Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over 1.8 billion...
The Information Security Analyst is responsible for enhancing Frontwave’s security posture by implementing and auditing CIS Critical Controls. This role involves developing a security program that complies with NCUA Part 748 Appendix A, remediating findings from penetration tests and audits, and presenting monthly security reports. The analyst will manage vulnerabilities, audit device configurations, monitor security incidents, and collaborate with IT System Administrators to ensure security best practices. Additionally, the analyst will conduct regular security assessments, educate staff on cyber topics, and review 3rd party SOC reports to ensure vendor security programs meet Frontwave requirements.