Job Listings

The Member Service Support Specialist is responsible for the structure, design, and implementation of the organization’s operational procedures in support of the member experience. Supports Branch and Call Center staff through the successful execution of back office retail support processes. Integral part of the Operations Support team, the Member Experience Operations Support Specialist is responsible for carrying out various functions to support the Member Experience channel.     About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties....

The Member Service Support Representative is responsible for the structure, design, and implementation of the organization’s operational procedures in support of the member experience. Supports Branch and Call Center staff through the successful execution of back office retail support processes. Integral part of the Service Support team, the Service Support Representative is responsible for carrying out various functions to support the Member Experience channel.   About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown...

The Lending System Administrator serves as a technology expert for assigned enterprise lending applications  to assist business units with development and ongoing support. They promote and facilitate communication and collaboration between and among department and users to maximize efficient and effective use of information technology in pursuit of Credit Union goals and objectives. This role will support the department’s strategic goals from a system perspective.   This position is responsible for planning, designing, developing, testing and launching efficient lending systems in support of core organizational functions and business processes. This includes gathering and analyzing data in...

As a Member Solution Call Center Agent, you will be responsible for promoting and providing a full range of financial products and services, advising and assisting members with accounts, loans inquiries via telephone. If you enjoy helping people and have experience working in a call center environment, this job may be for you!   About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown to 14 branches with 120,000 members and manage over a billion in assets. At Frontwave Credit Union, we are focused on creating consumer...

The Core Systems Administrator will facilitate the effective use of the Core Banking system by applying technical knowledge to support, automate, and enhance the system. Serve as the administrator of the Opcon Enterprise Automation system, adhering to standards and performing daily, monthly, and annual tasks to support core system operations. Analyze projects to identify and propose solutions that may include opportunities to automate functions, streamline data interactions between systems, and ensure accurate, efficient, and effective operations for credit union staff. Maintain a working knowledge of third-party systems that directly interact with the Core Banking system, with a focus on integration.  

The Business Intelligence Director will be responsible for leading a team of data analysts and database developers that provide reporting and analysis to stakeholders throughout the organization that inform operational and strategic decisions as the team provides support to management of Frontwave Credit Union in maintaining operations, developing growth strategies, and promoting new business opportunities through research and analysis.  This position will be instrumental in leading the team in the construction and gathering of current and historical data sets, metrics and reports and the development of dashboards and insights for the credit union. In addition, this person will actively partner with internal and external stakeholders to develop innovative...

Responsible for being a financial advocate for our members in the selection of the best products and services at various branch locations to meet business needs.  This position will be required to perform a variety of complex  Teller and USR functions including, the opening and closing of a branch. Be knowledgeable in all product and promotional offerings to assist members and fellow employees. Responsible to uphold and abide by Frontwave’s core values and service expectations. At times when not assisting a branch can be assigned to assist with calls for MSC.   About Frontwave Credit Union:

As a Universal Service Representative you are responsible for performing a wide variety of responsibilities related to all teller and USR I functions, including processing deposits, withdrawals, loan payments, new accounts and loans.  Balances daily transactions and verifies cash totals. If you enjoy helping people and have experience working in a financial institution, this job is for you!     About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown to 13 branches with 120,000 members and...

As a Universal Service Representative you are responsible for performing a wide variety of responsibilities related to all teller and USR I functions, including processing deposits, withdrawals, loan payments, new accounts and loans.  Balances daily transactions and verifies cash totals. If you enjoy helping people and have experience working in a financial institution, this job is for you!     About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown to 13 branches with 120,000 members and...

As a Teller, you are responsible for providing a variety of teller functions, including processing deposits, withdrawals, and loan payments.  Balances daily transactions and verifies cash totals. If you enjoy helping people and have experience working in a financial institution or in a retail/cashier environment, this job is for you!   About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown to 13 branches with 120,000 members and manage over a billion in assets. At Frontwave Credit Union, we are focused on creating...

As a Universal Service Representative you are responsible for performing a wide variety of responsibilities related to all teller and USR I functions, including processing deposits, withdrawals, loan payments, new accounts and loans.  Balances daily transactions and verifies cash totals. If you enjoy helping people and have experience working in a financial institution, this job is for you!     About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown to 13 branches with 120,000 members and...

The RDD Representative is responsible to support the administrative duties of the Recruit Direct Deposit (RDD) program, on boarding MCRD San Diego as well as member service in the branch.  RDD representative must maintain confidentiality and provide assistance to new and existing members with all financial needs.   About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown to 13 branches with 120,000 members and manage over a billion in assets. At Frontwave Credit Union, we are focused on creating consumer solutions to...